THE DVALIA CARE DESK
Frequently asked questions
Find answers about sizes, colours, care and ordering below.
Why choose a silk pillowcase?
100% Mulberry Silk has a naturally smooth surface for hair and feels soft against skin. A simple upgrade to your nightly routine.
Which sizes can I choose?
Choose from 50 × 70, 50 × 60, 60 × 70, 50 × 75, 60 × 60 and 65 × 65 cm. Measure your pillow in centimetres and compare both sides with the size selector.
How should I care for silk?
Hand washing is recommended. You can also machine wash carefully on a silk, wool or gentle cycle at a maximum of 30 °C. Turn inside out, use a mild silk detergent and a laundry bag. Do not bleach, wring or tumble dry. Follow the supplied care label; see the Silk Care Guide in the footer for full instructions.
Which colours are shown?
Explore the color selector to see the available colors. Colors may look different on screen.
How long does delivery take?
International transit estimates vary by destination and item. Processing time is additional. See Shipping for current estimates; delivery dates are not guaranteed.
Where can I find return information?
Open the Returns page from the footer for return information, or contact support@dvalia.com.
What is included?
The selected set contains one or two pillowcases. Pillow inserts are not included.
What material is used?
100% Mulberry Silk · 19 Momme. Hidden zipper.
Are these product photographs?
Yes. The product images show the current pillowcase range. Colours may look different on screen.
Where can I see the prices?
Prices are shown next to each set in your selected market's currency. Your cart shows the total and any applied discounts.
Does silk guarantee better sleep?
No sleep or health outcome is guaranteed. Fabric preferences vary.
How can I contact DVALIA?
Email support@dvalia.com or use the contact form.